I think people love it because of its link to the game and the game itself is set up very like a television series where you can play as different characters. It even has a season two! I never played the game because I don’t Ike horror games, and I was mostly okay with the show. I mostly wanted to watch it because I’m interested in fungi!
I’m not into the show particularly hard, but I respect it. It’s well written and I like Pedro Pascale. I only made it as far as episode three, which was excellently made (because Nick Offerman is simply awesome), but I’m not watching any more of it. I’m not in the mental headspace to find it compelling enough to keep watching.